Exercise 1 of 2 · About 20 minutes
Untangle
See how much of the business runs through you, and pick the first line to straighten.
- Start with you. Write your name in the circle.
- Draw a line to everything. One line out to every job, tool and person the business runs on: the bookings, the quotes, the van, the accounts, the office WhatsApp, the computer only one person knows how to fix. Write what it is at the end of the line.
- Count the lines that run through you. Write the number in the first box.
- Circle the ones that only work because you’re there. If you went on holiday, these would stop. Count them into the second box.
- Straighten one line. Pick one you circled. Give it an owner who isn’t you, and a place where it’s written down.
You
Lines that run through you
Circled: only work because you’re there
The line to straighten first
Its owner, who isn’t you
Where it’s written down
Straighten first. Add AI to a tangle and you get a bigger tangle.
Next sheet: Sort the jobs.
Subversivesubversive.ventures/resources/untangle/